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Monday, 21 May 2018
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Funding of 9-1-1

A statutory fee of $.50 per line per month is billed to all residential, business, and wireless customers through telephone bills and remitted to the Commission on State Emergency Communications (CSEC). The money is then reallocated to SETRPC.  The regional 9-1-1 program is funded completely through the 9-1-1 monthly service fee. In addition to the service fee, there is a 9-1-1 equalization surcharge of 0.3 (three-tenths of one percent) on intrastate long distance calls.

Public Education

SETRPC provides 9-1-1 public education throughout the region.  Educational materials are designed, developed and distributed to the general public through this program.  The 9-1-1 TAG Team, a group of volunteers dedicated to the development and sharing of 9-1-1 educational programs and resources, is vital to our 9-1-1 public education effort.  SETRPC participates in numerous local health and safety fairs and other special events to spread the word about 9-1-1.

Red E. Fox

Red E. Fox is the national mascot for 9-1-1 and is used extensively in Southeast Texas.  Red E. Fox videos and classroom kits (available in both English and Spanish) are distributed to every Kindergarten, 1st and 2nd grade class in the region.  Red. E. Fox appears in an 18 minute video called "The Great 9-1-1 Adventure".  Accompanying the video is a classroom kit that reinforces the information in the video.  The kit includes a poster, stickers, activity pages and  emergency phone cards for home use.  In addition to the video and classroom kit, Red E. Fox promotional items include a beanie doll, book covers, trading cards, stickers, and pencils.  A Red. E. Fox costume is also available for use at school events and public gatherings.