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Thursday, 23 March 2017
 
 
Volunteer Opportunities

Benefits Counseling Program
There are three levels in which one can choose to volunteer for the Benefits Counseling Program:

Level 1
Legal Awareness Volunteer Benefits Counselors
Duties:
 6 - 12 Outreaches per year
 Every Outreach must have a sign in sheet
 AAASET Outreach Coversheet filled out
 Outreach Materials are provided and  located in BC Office
 3 Referrals per year
 Must complete referral form

Those who meet the requirements from Level 1 have the option to move on to Level 2.

Level 2
Legal Assistance Volunteer Benefits Counselor
Duties:
 Assist 1 - 2 clients with documents per week
 Email or call BCC or BC to ensure that person is not already a client
 Completed DADS Intake
 List Clients Medications (if necessary)
 Assist client with Medicare Savings Program or Extra Help Program Application (if necessary)
 Completed journal notes
 Turn in files to BCC on the last day (or sooner) of the month
 6 Outreaches per year
 Every Outreach must have a sign in sheet
 AAASET Outreach Coversheet filled out
 Outreach Materials are provided and  located in BC Office

Those who meet the requirements from Level 1 have the option to move on to Level 3.

Level 3
Volunteer Benefits Counselor Captains
Duties:
 Be assigned a county
 Assist 2 - 5 clients per week
 Email or call BCC or BC to ensure that person is not already a client
 Completed DADS Intake
 List Clients Medications (if necessary)
 Assist client with Medicare Savings Program or Extra Help Program Application (if necessary)
 Completed journal notes
 Turn in files to BCC on the last day (or sooner) of the month
 4 - 12 Outreaches per year
 Every Outreach must have a sign in sheet
 AAASET Outreach Coversheet filled out
 Outreach Materials are provided and  located in BC Office
 Turn in cases, sign in sheets on the last day of the month
 Turn into Benefits Counselor Coordinator

For more information on volunteering with the Benefits Counseling Program, contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , Benefits Counseling Coordinator.

Long-Term Care Ombudsman Program
An ombudsman is a person who is specially trained and certified to advocate for quality care in nursing homes and assisted living facilities. An ombudsman is dedicated to enhancing the lives of residents and is independent of the facility. The Ombudsman serves as part of the Area Agency on Aging services network supported by the State LTC Ombudsman.

Duties of an ombudsman:
Advocates for residents rights and quality care
Helps protect the health, safety, welfare and rights of residents
Resolves residents complaints
Educates consumer and may provide technical assistance to providers
Provides information to the public

Mission Statement
The office of the State Long-Term Care Ombudsman of the Department of Aging and Disability Services advocates for quality of life and quality of care for residents in long-term care facilities. Residents and their families are served by developing and using the talents and efforts of specially trained volunteers, professionals, advocacy and membership organizations and regulatory agencies who are interested in long-term care and elder rights issues.

To become a volunteer contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , Managing Local Ombudsman.

 
 
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